This course provides an overview of Microsoft 365, a comprehensive cloud platform that features premier productivity applications, advanced cloud services, and top-tier security measures. Participants will gain essential insights into the advantages and considerations of utilizing cloud services and the Software as a Service (SaaS) model, with particular attention given to Microsoft 365 offerings. The curriculum begins with foundational concepts of cloud computing, followed by an exploration of how Microsoft 365 enhances productivity, fosters collaboration, and improves communication. Additionally, the course delves into the management of security, compliance, privacy, and trust within Microsoft 365. It concludes with a thorough examination of subscription options, licensing, billing processes, and customer support associated with Microsoft 365.